Kilkule TR

Kilkule Terms of Use

Language: Türkçe · English

Effective date: 8 November 2026 · Version: 1.1 (previous version 1.0, 7 November 2026; changes in Section 13.4)

This English version is a translation. In case of any inconsistency, the Turkish version prevails (Section 16.3).

In short

  • We give you a personal licence to play Kilkule. The game and everything in it belong to us.
  • Crystals, Gold, cosmetics and other in-game items are rights to use them in the game; they cannot be exchanged for real money, sold or transferred to anyone else.
  • Purchases are made through Apple; Apple is the seller, payment and refunds follow Apple's rules and Apple handles refunds. Prices of Crystal packs are shown in your real currency; the content you buy is not determined at random. Because digital content is delivered immediately, the right of withdrawal is limited (Section 6.3).
  • Do not cheat, harass other players or use inappropriate names. If you break these rules, your results, rewards or name may be taken back.
  • Your account does not know your name, is recognised by a random number and is tied to your device; if you lose your device, we may not be able to restore your progress. If the Game does not connect to our server at all for 12 months (36 months if you have made a purchase), your account and the items in it are deleted (Section 4.5).
  • Gifts for the top 3 of the Weekly League are in-game items; they are not a game of chance and cannot be exchanged for real money.
  • To the extent the law allows, the Game is provided "as is"; our liability is set out in Section 11 and is limited for events beyond our control (force majeure). Third parties such as Apple and Google work under their own terms (Section 12).
  • These terms never take away the rights consumer law gives you in the country where you live.

1. Parties and scope

1.1. These Terms of Use ("Terms") are an agreement between you and Mehmet Mutlu (an individual developer living in Türkiye; "Kilkule", "we", "us"; contact: destek@mm-apps.com) about the Kilkule game for iOS and its online services (the "Game").

1.2. When you download the Game from the App Store, Apple's Standard End User License Agreement ("Apple EULA", https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) also applies. These Terms supplement the Apple EULA; Section 14 explains how they relate.

1.3. How your personal data is processed is explained in the Privacy Policy (https://kilkule.mm-apps.com/en/privacy/). The Privacy Policy is not part of these Terms; you do not need to "agree" to it separately to play.

1.4. Acceptance: When you first open the Game, a welcome page briefly explains what the game does with your data and links to these Terms and to the Privacy Policy. By tapping "I accept, let's start" you accept these Terms. The version number of the Terms you accepted and the date are stored only on your device; they are not sent to us. The welcome page does not ask for any consent: the Privacy Policy explains how we process your data and does not require agreement; permission for rewarded videos is asked separately when you tap a video offer. If you do not accept these Terms, you should not use the Game.

2. Who can play

2.1. Kilkule is designed for players of all ages. If you are under 18, you should play with the permission of a parent or legal guardian and ask them before making any purchase.

2.2. Parents can control their children's purchases with iOS "Screen Time" and "Ask to Buy".

3. Licence

3.1. We grant you a non-exclusive, non-transferable, non-sublicensable licence, terminable under these Terms, to play the Game on your own Apple devices for personal, non-commercial purposes. The Game and its content are licensed, not sold.

3.2. Except where mandatory law expressly allows it (for example statutory permissions to decompile software for interoperability), you may not: copy, modify, decompile or reverse engineer the Game or its communication with our server; access the Game or our server without authorisation; rent, sell or commercially exploit the Game; or circumvent security and anti-cheat measures.

3.3. All intellectual property rights in the Game, including names, characters, artwork, sounds, music and software, belong to us or our licensors. No right not expressly granted in these Terms passes to you.

4. Your account

4.1. When you first open the Game, a player account is created for you. The account does not know your name and is recognised only by a random number (older versions of the app call it an "anonymous account" in Settings). We do not ask for a name, email or password. Your player number is shown in Settings → Account; it is used to find your account when you write to us, and other players do not see it.

4.2. The account is tied to your device. At present there is no way to move your account to another device or to restore an account from a lost device. If you lose or reset your device, or delete the Game and its data, we may not be able to restore your progress and consumable items (such as Crystals). Non-consumable purchases (such as Age Path premium or the Founder Pack) can be restored with Apple's "Restore Purchases" using the same Apple Account; however, consumable items that came with them (such as Crystals included in a pack) are not granted a second time.

4.3. You may not sell, rent, transfer or share your account or the items in it.

4.4. You can delete your account at any time in Settings → Account → Delete account. Deletion cannot be undone; your progress and all items in your account (including purchased ones) are permanently deleted. How long some security and wallet records, no longer linked to your account, are kept is set out in the Privacy Policy.

4.5. Accounts not used: If the Game does not connect to our server at all for 12 months (when you open the app with an internet connection, it connects automatically), your account is deleted automatically, in the same way and with the same results as a deletion under Section 4.4: your progress on the server, your wallet (including Crystals and Gold), your Workshop upgrades, your cosmetics and your table records are permanently deleted. Because we do not take any contact details from you, we cannot warn you before the deletion; that is why this rule is also written in Settings → Account. If you open the app again later, the Game opens a new account for you; the progress on your device (e.g. your stars) stays on your device, but the items on the server do not come back.

Accounts with purchases: For an account with a purchase or refund in its wallet history, this period is 36 months. If the Game does not connect to our server at all for 36 months, the account is deleted in the same way; purchased consumable items such as unspent Crystals are deleted too. Non-consumable purchases (such as the tower in the Founder Pack) can be restored with the same Apple Account as described in Section 4.2. This period has been set at three times the period for accounts without purchases, in order to protect what you bought and to keep the records needed for a possible refund or dispute.

This rule follows from our obligation not to keep data longer than needed. The deletion of Virtual Items that were not purchased in this way does not give rise to any payment or compensation. In every case, the rights that the mandatory consumer law of the country where you live gives you remain unaffected.

5. In-game currencies and items

5.1. Crystals, Gold, Age Shards, Dust, XP, cosmetics, avatars, Age Path rewards and other in-game items ("Virtual Items") are a limited, personal and non-transferable right to use them in the Game (a licence). You do not have ownership of Virtual Items, but the right to use them as defined in these Terms. This right of use ends or is taken back only in the cases written in these Terms (Sections 4.4, 4.5, 5.4, 6.2, 9 and 10). Your rights under mandatory consumer law relating to the price you paid for Virtual Items you acquired by purchase remain unaffected.

5.2. Virtual Items cannot be exchanged for real money, goods or anything of value, are not refundable (subject to Section 6 and mandatory consumer law), cannot be moved to other accounts and cannot be bought or sold outside the Game. Trading Virtual Items or accounts outside the Game is prohibited.

5.3. To improve the Game we may change the game balance (for example defence strength, level difficulty, reward amounts, prices of items bought with Gold). We do not take back Virtual Items you purchased arbitrarily. If a change would significantly and negatively alter how a purchased item works, we will announce it in the Game in advance; any right you have under the law of your country to terminate the contract or get a refund remains unaffected.

5.4. If a Virtual Item was granted wrongly because of an error, cheating or a system fault, we may correct or remove it.

5.5. Rewards and gifts (including the Weekly League top 3): The Game gives rewards and gifts as you play (e.g. the daily gift, Age Path rewards). In the Weekly League, a player who finishes in the top 3 of a group of at least 10 players when the week ends receives a gift of Gold and Crystals according to their tier and rank. For these gifts:

  • Gifts are Virtual Items within the meaning of Sections 5.1 and 5.2: they can be used only in the Game, cannot be exchanged for real money, goods or any other value, and cannot be transferred.
  • The league and its gifts are not a game of chance, a prize draw or a lottery: no payment is needed to take part and nothing is drawn by lot; the rank depends only on points from verified results in the Game.
  • The ranking and the gift are determined by our server's own records. Results verified late for a week that has ended may change the ranking; the gift is given according to the rank at the moment you claim it. A gift is given once per week and must be claimed within the period shown in the Game after the week ends (currently 4 weeks); after that period the gift lapses.
  • We may change the amount, conditions and period of gifts or remove gifts; the current conditions are shown in the Game on the League screen.
  • A gift won by cheating, by using multiple accounts or by breaking another rule (Sections 7.1 and 7.2) is not given; if it was given, it may be taken back (Section 9.1).
  • This section does not limit the rights mandatory consumer law gives you in the country where you live.

5.6. Crystals and real money:

  • You can earn Crystals by playing the Game (e.g. new stars, boss levels, the daily gift, the Age Path) or buy them in packs from the App Store. Crystals you buy and Crystals you earn are added to the same balance and spent in the same way.
  • When Crystal packs are on sale, their prices are shown in the Shop in real currency, including taxes, as the App Store shows them for your country, and next to items priced in Crystals an approximate real-money equivalent is also shown, calculated on the basis of the smallest Crystal pack with which that item can be bought. This equivalent is for information only; Crystals cannot be exchanged for real money (Section 5.2).
  • The content of everything you buy with real money or with Crystals is shown before you buy; the content you buy is not determined at random (there are no chance boxes or "loot boxes").
  • Crystals have no expiry date; they are lost only if your account is deleted (Sections 4.4 and 4.5).

6. Purchases, refunds and the right of withdrawal

6.1. Purchases are made through the App Store using Apple's payment system. Prices are shown in the App Store and in the Shop in your currency; payment, billing and taxes follow Apple's rules. Apple is the seller: Apple runs the sale, collects the payment, and the purchase is subject to the Apple Media Services Terms and Conditions (https://www.apple.com/legal/internet-services/itunes/). Your card details never reach us. We verify the transaction record signed by Apple on our own server and deliver what you bought to your account; delivery is determined by the record on our server. Service providers used to report purchases (Privacy Policy, Section 5) do not affect delivery.

6.2. Refunds are requested from Apple (https://reportaproblem.apple.com). Apple decides on refunds; we cannot refund from inside the app. If Apple refunds a purchase, we may remove the Virtual Items granted with that purchase from your account. If these items have already been spent, we may deduct the refunded amount of Crystals from the Crystal balance in your account and, if that is not enough, from Crystals you earn later. This deduction never creates any obligation to pay real money. If Apple later reverses the refund, we credit the Virtual Items we removed because of that refund back to your account; any Crystal amount from that refund that has not yet been deducted is cleared first.

6.3. Right of withdrawal:

  • Consumers in Türkiye: Under Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form or to intangible goods delivered instantly to the consumer. Digital content you buy (Crystals, the Founder Pack, the Age Path premium track) is delivered to your account immediately after you confirm; for this reason you have no right of withdrawal once you confirm the purchase. So that you know this before you buy, a link to this section is given next to the purchase buttons in the Shop.
  • Consumers in the European Union and the European Economic Area: You generally have a 14-day right of withdrawal for contracts for digital content. This right ends if supply of the digital content begins during the withdrawal period with your express consent, you acknowledge that you thereby lose your right of withdrawal, and this is confirmed to you on a durable medium (Consumer Rights Directive, Art. 16(m)). Because purchases are made through Apple, the information, consent and confirmation steps on the right of withdrawal are governed by Apple's purchase process and terms; if you want to exercise your right of withdrawal, you apply to Apple. If Apple accepts the withdrawal request, Section 6.2 applies.
  • Any wider refund or cancellation options that Apple's own policy gives you always remain available.

6.4. Purchases in test versions such as TestFlight are free in Apple's test environment and create no real rights. In the test environment, the test purchases that can be credited to an account per day (for Crystal packs, per pack and in total Crystals) and the moving of a test purchase to other accounts are limited per day; if a limit is exceeded, the Game says so clearly and that test purchase is not credited or moved that day.

6.5. Purchases not delivered or not working: If an item you bought does not arrive in your account or does not work in accordance with the contract, first try "Restore purchases" in the Shop; if that does not help, write to destek@mm-apps.com with your player number and the order number on the receipt Apple sent you. We will deliver or fix the item within a reasonable time and free of charge. If we cannot do this, you can ask Apple for a refund. Your rights under mandatory consumer law remain unaffected, including the provisions of Law No. 6502 on defective goods and services and the EU rules on the conformity of digital content with the contract (e.g. your rights to have the content brought into conformity, to a price reduction or to terminate the contract).

6.6. Age Path premium track: The premium track is a one-time purchase; it does not renew automatically and is not a subscription. It belongs only to the season for which you buy it and ends on that season's end date shown in the Game and in the Shop; it does not carry over to the next season. Wins during the season unlock tiers; claim the premium tier rewards in the Shop before the season ends: when the season ends its track leaves the Game and unclaimed tier rewards can no longer be claimed. Rewards you have claimed (Crystals, Gold, Age Shards and cosmetics) stay in your account after the season ends. While the season lasts, the premium track, like the Founder Pack, can be restored to the same Apple Account with Apple's "Restore purchases" feature (Section 4.2).

7. Rules of conduct

To keep the Game fair and safe for everyone, you must not:

7.1. Cheat: modify the Game, the data on your device or the requests sent to the server; use bots, macros, automated tools or modified apps; knowingly exploit bugs to gain an unfair advantage for yourself or others; try to fake results, rewards or rankings.

7.2. Abuse multiple accounts: use more than one account to manipulate league groups, rankings, rewards or name reports.

7.3. Use inappropriate names: names containing profanity, insults, hate speech, sexual content, violence, illegal content, names impersonating another person or us, real people's names or personal data, or contact details such as email addresses, phone numbers or web addresses.

7.4. Report in bad faith: report an acceptable name to punish or harass someone.

7.5. Harm the service: overload or attack our server, or test it for vulnerabilities without permission. (If you find a security vulnerability, please report it to destek@mm-apps.com.)

7.6. Engage in any conduct that breaks applicable law.

8. Player names, reports and moderation

8.1. Names: The Game gives you a name automatically. You can type your own if you want; it will be visible to other players in league and ranking tables. Do not use your real name or anything that identifies you. Names must be 3–16 characters and follow Section 7.3. After choosing your first name, you can change it once every 24 hours.

8.2. Automated checks: The name you type is checked automatically, both on your device and on our server, against a list of inappropriate words and rules on contact details. A name that breaks the rules is not accepted.

8.3. Reporting: If you find a player's name in a table inappropriate, you can report it with "Report name as inappropriate". The player you report is not told who reported them. You can hide a player on your own device (blocking).

8.4. Automatic removal: If 3 different players, each with an account older than one day and at least 5 levels won, report a name, it is automatically replaced with a new name generated by the Game. That player cannot choose the removed name again but can choose another name at once. The action is logged for review by a human.

8.5. Manual removal: We may also remove a name manually after reviewing reports or complaints we receive, if it breaks these rules or the law.

8.6. Notices of illegal content: If you believe a name is illegal, besides the in-app report you can also notify us at destek@mm-apps.com, stating why and where the name appears (table, date). We handle notices diligently, objectively and within a reasonable time.

8.7. Reasons and appeals: If your name is removed, the Game tells you so and why, once, on the Profile screen at the next connection; it also says whether the decision was made automatically after enough players reported the name (Section 8.4) or after a review by our team (Section 8.5). If you think the decision is wrong, you can appeal by writing to destek@mm-apps.com with your player number from Settings → Account; a human will review your appeal. This does not affect your right to go to court or to a competent authority in your country.

9. If the rules are broken

9.1. Where we have reasonable grounds to believe you have broken these Terms, we may take the following measures, proportionate to the seriousness of the breach: refuse a result; take back unfairly earned rewards, points or Virtual Items; change your name; remove you from rankings; temporarily restrict online features; close your account for serious or repeated breaches.

9.2. Our anti-cheat system verifies results automatically (Privacy Policy, Section 9). The rewards of a result that cannot be verified are not granted; this alone is not an accusation or a penalty.

9.3. Where possible we tell you about the measure and the reason in the Game and let you appeal (Section 8.7). If your account was closed or restricted wrongly, we will put it right.

9.4. If an account is closed for a serious breach of these Terms, unspent Virtual Items are not refunded, except where mandatory consumer law requires it.

10. Changes to and end of the service

10.1. We may update the Game and add, change or remove features. Part of the Game can be played offline; features such as leagues, rankings, reward verification and progress backup depend on our server running. If we remove or significantly change an important feature, we will announce it in the Game in advance where possible. Section 5.3 applies to changes affecting items you bought, and Section 10.2 to the end of the online services.

10.2. If we decide to shut down the Game's online services completely, we will announce it in the Game at least 60 days in advance and stop real-money sales from the start of that period. If applicable consumer law provides for a refund of unspent purchases, that right remains unaffected.

10.3. These Terms end when you delete your account or when we shut down the Game. Provisions that by their nature should survive (intellectual property, liability, governing law) are not affected.

11. Liability

11.1. We develop and provide the Game with care. To the extent the law allows, the Game and its online services are provided "as is" and "as available": apart from what we expressly undertake in these Terms and what mandatory law provides (e.g. the provisions of Law No. 6502 on defective goods and services, and in the EU the conformity of digital content with the contract), we make no promises. We cannot guarantee that it will run without interruption or errors; online services may be temporarily unavailable because of maintenance, updates or reasons beyond our control (for example internet outages or provider failures).

11.2. We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and where mandatory law so provides (for example product liability or the conformity of digital content with the contract).

11.3. For other damage caused by slight negligence, we are liable only if we breach an essential obligation, and only up to the damage that was foreseeable when the contract was concluded and is typical for this kind of contract. Essential obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose observance you are entitled to rely (e.g. delivering what you bought, protecting the items in your account).

11.4. If a Virtual Item you purchased is lost or removed from your account through our fault (e.g. a server error), we will first give it back to your account; if that is not possible, your rights under Section 6.5 and under mandatory consumer law apply.

11.5. We are not liable for loss of progress caused by the loss or reset of your device or your deletion of the Game, as described in Section 4.2, unless we caused that loss through our fault.

11.6. The limitations in this section do not apply in cases of intent and gross negligence (Turkish Code of Obligations, Art. 115) or in cases of liability that cannot be limited by law. Nothing in this section limits rights that consumer law in your country, including Law No. 6502, gives you and that cannot be limited by contract; a limitation that such law treats as invalid does not apply to that extent.

11.7. Force majeure: We are not liable for failing to perform our obligations for as long as events beyond our control that could not be prevented by reasonable measures prevent us from doing so, such as natural disasters, epidemics, war, fire, widespread internet or power outages, cyberattacks, decisions of public authorities or outages of third-party services beyond our control (e.g. Apple, Google). In such a case we will inform you in the Game as soon as possible and try to restore the service. This section does not apply to damage we cause through our own fault or to your right under Section 11.4 to have purchased items given back. Our liability for the acts of our auxiliary persons (e.g. our hosting provider) under Article 116 of the Turkish Code of Obligations remains unaffected; your rights under mandatory consumer law also remain unaffected.

12. Third-party services

12.1. The Game uses the following third-party services. Each works under its own independent terms and privacy policy; those terms govern the services themselves:

Service providers used to report purchase records are listed in the Privacy Policy (Section 5). Their terms are between us and them; they do not apply to you and do not affect delivery of what you bought.

12.2. To the extent the law allows, we are not liable for outages, changes or decisions in these companies' own services (e.g. an Apple refund decision, Google not showing an ad); Section 11 and your mandatory consumer rights remain unaffected. These services are not under our control and we do not set their terms.

12.3. Advertisers are responsible for ad content; if you see an inappropriate ad, please tell us.

13. Changes to these Terms

13.1. We may update these Terms as the Game, our services or the law change. We announce important changes in the Game at least 30 days before they take effect. A shorter period may be necessary for legal or security reasons. Changes that do not alter the meaning, such as spelling corrections, do not change the version.

13.2. When we change these Terms materially, the version number goes up and the welcome page (Section 1.4) is shown again; the new version takes effect for you when you tap "I accept, let's start". If you do not accept a change, you can stop using the Game and ask for your account to be deleted (Settings → Account → Delete account, or destek@mm-apps.com). Changes do not retroactively alter your rights in items you purchased before to your disadvantage.

13.3. A dispute that arose before a change takes effect is resolved under the Terms in force at that time.

13.4. Version history. 1.1 (8 November 2026): Apple is the seller and delivery is determined by the record on our server (6.1); reversal of a refund (6.2); limits on purchases and moves in the test environment (6.4); duration of the Age Path premium track (6.6); announcement of feature changes (10.1); "as is" provision (11.1); force majeure (11.7); third-party services and their terms (12); this section. 1.0 (7 November 2026): first version.

14. Relationship with Apple

14.1. These Terms are between you and us, not Apple. We, not Apple, are responsible for the Game and its content.

14.2. Apple has no obligation to provide maintenance or support for the Game.

14.3. If the Game fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the Game (if any) where applicable. To the extent permitted by law, Apple has no other warranty obligation with respect to the Game.

14.4. Any claims relating to the Game, including product liability, regulatory compliance, consumer protection and intellectual property infringement claims, are to be directed to us, not Apple.

14.5. You represent that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties.

14.6. You must comply with applicable third-party terms when using the Game (for example your internet service provider's terms).

14.7. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.

14.8. Where these Terms and the Apple EULA conflict on matters concerning Apple, the provisions of the Apple EULA in Apple's favour prevail; any wider provisions in your favour always remain.

15. Governing law and disputes

15.1. These Terms are governed by Turkish law. If you are a consumer, the mandatory consumer protection rules of the country where you have your habitual residence remain applicable.

15.2. Consumers in Türkiye, under Consumer Protection Law No. 6502:

  • For disputes whose value is below the monetary limit announced each year by the Ministry of Trade, apply to the consumer arbitration committee at their own place of residence or where the consumer transaction took place.
  • For disputes above that limit, may bring proceedings in the consumer court; a consumer may also bring the proceedings in the court of their own place of residence. In the cases provided for by law, applying to a mediator before bringing proceedings is a precondition for bringing proceedings.
  • To make your application easier, we will send you our address details separately on request.

15.3. Consumers in the EU may bring proceedings in the courts of the place where they are domiciled; proceedings against them may only be brought in those courts.

15.4. For disputes with users who are not consumers, the competent court is determined under the general rules of jurisdiction in the law; these Terms contain no separate jurisdiction agreement.

15.5. We are not obliged to take part in proceedings before alternative consumer dispute resolution bodies. The statutory jurisdiction of the consumer arbitration committees in Türkiye and mandatory mediation are unaffected. If you write to us first, we can usually solve the problem quickly.

16. Miscellaneous

16.1. If any provision of these Terms is held invalid, the remaining provisions stay in effect.

16.2. Our failure to exercise a right does not mean we waive it.

16.3. These Terms were written in Turkish, and the Turkish text is the binding version. The English version is a translation; if there is any inconsistency, the Turkish text prevails. This does not limit any mandatory rights you have under the law of the country where you live.

17. Contact

Mehmet Mutlu (an individual developer living in Türkiye) · destek@mm-apps.com

17.1. This email address is our single point of contact for users and competent authorities (including the point of contact within the meaning of Articles 11 and 12 of the EU Digital Services Act). You can also do most things concerning your account inside the Game (Settings → Account).

17.2. You can write in Turkish, English, French, German, Italian or Spanish; we reply in the language you wrote in where we can, otherwise in Turkish or English. We confirm that we have received your message within 3 working days at the latest; we assess notices of illegal content within 7 days at the latest. The time limits for personal data requests are set out in the Privacy Policy.

17.3. We have no representative in the EU, the United Kingdom or Switzerland; users and authorities in these countries reach us directly at this address. We do not publish our postal address; where needed for proceedings before a court, an arbitration committee or a competent authority, we will notify it separately to you or to the relevant authority.